Protección de datos
Privacy policy
1. INFORMATION TO THE USER
FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA, as Data Controller, informs you that, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on data protection and guarantee of digital rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.
In this Privacy Policy we describe how we collect your personal data and why we collect it, what we do with it, who we share it with, how we protect it, and your choices regarding the processing of your personal data.
This Policy applies to the processing of your personal data collected by the Company for the provision of its services. If you agree to the measures of this Policy, you agree to our processing of your personal data as defined in this Policy.
2. CONTACT
Company name: FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIACIF: G58302928 Address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA)
Email: dades@sagradafamilia.org
Data Protection Officer: dpo@sagradafamilia.org
3. KEY PRINCIPLES
We have always been committed to providing our services with the highest degree of quality, which includes treating your data safely and transparently. Our principles are:
- Legality: We will only collect your Personal Data for specific, explicit and legitimate purposes.
- Data minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it has been collected.
- Limitation of Purpose: We will only collect your personal data for the stated purposes and only according to your wishes.
- Precision: We will keep your personal data accurate and up to date.
- Data Security: We apply appropriate technical and organisational measures proportionate to the risks to ensure that your data is not damaged, such as unauthorised disclosure or access, accidental or unlawful destruction or accidental loss or alteration and any other form of unlawful processing.
- Access and Rectification: We have the means for you to access or rectify your data whenever you consider it appropriate.
- Conservation: We retain your personal data lawfully and appropriately and only for as long as it is necessary for the purposes for which it was collected.
- International transfers: When your data is to be transferred outside the EU/EEA, it will be adequately protected.
- Third parties: Access to and transfer of personal data to third parties is carried out in accordance with applicable laws and regulations and with appropriate contractual guarantees.
- Direct Marketing and Cookies: We comply with applicable legislation regarding advertising and cookies.
4. COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
The types of data that may be requested and processed are:
- Identification data.
- Contact information
We also automatically collect data about your visit to our website as described in the cookie policy.
We collect and process your personal data for the purposes of:
- Respond to queries sent to us via web forms.
Legitimizing basis: You give us your consent for the purposes of processing. You may of course withdraw your consent at any time.
- Provide information, services, products, relevant information and news from FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA. Legitimizing bases:
- You have given us your consent for the purposes of processing. You may of course withdraw your consent at any time.
- Because there is a legitimate interest that is not undermined by your privacy rights, such as sending commercial information either by subscribing to our newsletter or because you are a customer.
- Because it is necessary for the provision of any of our services through a contractual relationship between you and us.
- Management of purchase of products/services
Legitimizing basis:
You give us your consent for the purposes of processing. You may of course withdraw your consent at any time.
On our website as described in the purchase conditions.
- Sending commercial communications and newsletters.
Legitimizing bases:
- You have given us your consent for the purposes of processing. You may of course withdraw your consent at any time.
- Because there is a legitimate interest that is not undermined by your privacy rights, such as sending commercial information either by subscribing to our newsletter or because you are a customer.
- Because it is necessary for the provision of any of our services through a contractual relationship between you and us.
5. COMMUNICATION OF PERSONAL DATA
The data may be communicated to data processors. We only work with data processors who offer sufficient guarantees of compliance with current data protection legislation. Your personal data will under no circumstances be processed from a country that does not offer a level of protection comparable to that of Europe. If it is decided to hire data processors located outside the European Economic Area, this hiring will be done in accordance with Chapter V of the General Data Protection Regulation.
No other data communications to third parties are planned, except under legal obligation.
6. YOUR RIGHTS
In relation to the collection and processing of your personal data, you can contact us at any time to:
- Access your personal data and any other information indicated in Article 15.1 of the GDPR.
- Rectify your personal data that is inaccurate or incomplete in accordance with Article 16 of the GDPR.
- Delete your personal data in accordance with Article 17 of the GDPR.
- Restrict the processing of your personal data in accordance with Article 18 of the GDPR.
- Request the portability of your data in accordance with Article 20 of the GDPR.
- Object to the processing of your personal data pursuant to Article 21 of the GDPR.
If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You can exercise these rights by sending a communication, with reasons and proof, in writing, attaching a photocopy of your ID or equivalent identification document, addressed to the address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA) or to the email address dades@sagradafamilia.org You also have the right to lodge a complaint with the competent supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
7. LEGAL INFORMATION
The requirements of this Policy supplement, and do not replace, any other existing requirements under applicable data protection law, which will prevail in any case.
This Policy is subject to periodic review and may be amended by the Company at any time. When this occurs, we will notify you of any changes and ask you to re-read the most recent version of our Policy and confirm your acceptance.
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Data Protection
Detailed information on DATA PROTECTION for the different treatments carried out by FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA.
Coordination of business activities
Web users
Video surveillance
Subscription to digital magazine
Subscription to the reception of information by electronic means
App users
Social Action Fund
Coordination of business activities
Detailed Data Protection information regarding the data of workers employed by suppliers, whose data is collected in order to properly coordinate business activities |
Who is responsible for processing your personal data? Name: FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA – CIF: G58302928 Post Address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 Email.: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why do we process your personal data? This data is processed in order to coordinate business activities.
How long will personal data be kept? The data will be held in order to meet legal obligations, as long as the subject does not exercise their right to erasure.
What is the lawful basis for processing your personal data? The lawful basis for processing the data is compliance with a legal obligation: ROYAL DECREE 171/2004, of 30 January, establishing regulations concerning business activities coordination, developing Law 31/1995 of 8 November 1995 on the Prevention of Occupational Risks.
Which recipients will your personal data be shared with? In response to an injunction, the data may be transferred to Spanish law enforcement agencies. There is no plan to disclose data to third parties, except as required by law.
What rights do you have when you give us your personal data? Anyone has the right to obtain confirmation as to whether or not FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA is processing personal data that pertains to them. Data subjects have the right to access their personal data, and to request they be corrected if they are inexact or, when applicable, request they be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request limited processing of their data, in which case it will only be saved to exercise or defend in case of claims. In certain circumstances and for reasons associated with a specific situation, data subjects may oppose to the processing of their data. FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA will stop processing the data, except when there are legitimate overriding circumstances, or to exercise or defend against any possible claims. How can you exercise your rights? In writing with a copy of valid photo ID sent to FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA, C/ Mallorca, 401, 08013, Barcelona. Data subjects may also exercise their rights by email, with an official electronic signature, to dades@sagradafamilia.org.
How can you lodge a claim? If you feel your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency.
How did we obtain your data? The personal data processed by FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA in order to coordinate business activities comes from our suppliers, which provide us with the information needed to comply with Law 31/1995 of 8 November 1995 on the Prevention of Occupational Risks, and to accredit the qualifications of individuals carrying out services for the FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA. We process the following data:
For freelance workers, the information is obtained from the data subject:
No particularly sensitive data is processed. |
Web users
Detailed data protection information regarding the processing of data from people who access our website |
Who is responsible for processing your personal data? Controller: JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA FOUNDATION – CIF: G58302928 Post address: C/ DE MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 Email: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why do we process your personal data? The purpose of the processing is to process orders and requests, respond to queries or any sort of request made by the USER through any of the contact forms made available on the CONTROLLER’s website.
How long will personal data be kept? The personal data provided will be kept as long as it is necessary for the purposes for which it was collected.
What is the lawful basis for processing your personal data? The lawful basis for processing this personal data is consent from the data subject.
Will your personal data be disclosed to others? The data may be transferred to data processors. We only work with data processors who offer sufficient guarantees of compliance with current data protection legislation. Under no circumstances will your personal data be processed from a country that does not offer a level of protection comparable to European standards. If data processors outside the European Economic Area are used, they will be hired in accordance with Chapter V of the General Data Protection Regulation. No other disclosure of data to third parties is anticipated, except when required by law.
What rights do you have when you give us your personal data? Anyone has the right to obtain confirmation as to whether the JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA FOUNDATION is processing personal data that pertains to them. Data subjects have the right to access their personal data, and to request it be corrected if inaccurate or, when applicable, request it be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request limited processing of their data, in which case it will only be saved to lodge or defend against claims. In certain circumstances and for reasons associated with a specific situation, data subjects may oppose to the processing of their data. The JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA FOUNDATION will stop processing the data, except when there are legitimate overriding circumstances, or to lodge or defend against any possible claims. Given the right to portability, data subjects may also obtain personal data pertaining to them in a machine-readable format and transfer it to another controller.
How can you exercise your rights? By sending a written request with a copy of valid photo ID to JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA FOUNDATION, C/ de Mallorca 401, 08013, Barcelona.
Data subjects may also exercise their rights by email to dades@sagradafamilia.org.
How can you lodge a claim? If you feel your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency. |
Video surveillance
Detailed Data Protection information on video surveillance |
Who is responsible for processing your personal data? Name: FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA – CIF: G58302928 Post Address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 Email: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why do we process your personal data? The data is processed in order to ensure the safety of people, goods and facilities on site using video surveillance. We use face-recognition technology to better and faster recognise people who are potentially dangerous. In addition, we have a mobile camera that authorized security personnel can activate to record audio and video in case of incident.
How long will personal data be kept? The recordings are deleted automatically within the month. If the commission of a crime is detected, the images may be extracted and saved for longer.
What is the lawful basis for processing your personal data? The lawful basis for processing this personal data is a task carried out in public interest (article 6.1e of the GDPR). This interest consists in ensuring the safety of people, goods and facilities. Likewise, the facilities have signs notifying the use of video surveillance cameras. Which recipients will your personal data be shared with? The images may be transferred to Spanish law enforcement agencies and the courts, either in response to a legal injunction or if the commission of a crime is detected. There is no plan to disclose data in other manners, except as required by law. What rights do you have when you give us your personal data? Anyone has the right to obtain confirmation as to whether or not FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA is processing personal data that pertains to them. Data subjects have the right to access their personal data, and to request it be corrected if inexact or, when applicable, request it be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request limited processing of their data, in which case it will only be saved to exercise or defend in case of claims. In certain circumstances and for reasons associated with a specific situation, data subjects may oppose to the processing of their data. FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA will stop processing the data, except when there are legitimate overriding circumstances, or to exercise or defend against any possible claims. Given the right to portability, data subjects also have the right to obtain personal data pertaining to them in a machine-readable format and transfer it to another controller.
How can you exercise your rights? In writing with a copy of valid photo ID sent to FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA, C/ Mallorca, 401, 08013, Barcelona. Data subjects may also exercise their rights by email, with an official electronic signature, to dades@sagradafamilia.org.
How can you lodge a claim? If you feel your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency. |
Subscription to digital magazine
Detailed Data Protection information regarding the processing of data from people who subscribe to the magazine |
Who is responsible for processing your personal data? Identity: FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA – CIF: G58302928 Post address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 Email.: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why do we process your personal data? The purpose of the processing is to send you the Sagrada Família magazine by email. Furthermore, with your consent, we will also send you other information that may be of interest to you (on activities, events, status of works, etc.). If you fill in the optional fields, the information will be used for statistical purposes.
How long will personal data be kept? The data provided will be stored as long as the subject does not exercise their right to erasure.
What is the lawful basis for processing your personal data? The lawful basis for processing this personal data is consent from the data subject. Not filling in the optional fields will not stop you from receiving the commercial communications you have subscribed to.
Which recipients will your personal data be shared with? The data may be transferred to data processors who offer sufficient guarantees of compliance with current legislation on the protection of personal data. There is no plan to disclose data in other manners, except as required by law.
What rights do you have when you give us your personal data? Anyone has the right obtain confirmation as to whether or not FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA is processing personal data that pertains to them. Data subjects have the right to access their personal data, and to request it be corrected if inexact or, when applicable, request it be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request limited processing of their data, in which case it will only be saved to exercise or defend in case of claims. In certain circumstances and for reasons associated with a specific situation, data subjects may oppose to the processing of their data. FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA will stop processing the data, except when there are legitimate overriding circumstances, or to exercise or defend against any possible claims. Given the right to portability, data subjects also have the right to obtain personal data pertaining to them in a machine-readable format and transfer it to another controller.
How can you exercise your rights? In writing with a copy of valid photo ID sent to FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA, C/ Mallorca 401, 08013, Barcelona. Data subjects may also exercise their rights by email, with an official electronic signature, to dades@sagradafamilia.org.
How can you lodge a claim? If you feel your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency. |
Subscription to the reception of information by electronic means
Detailed data protection information regarding the processing of data from people who subscribe to the reception of information by electronic means |
Who is responsible for processing your personal data? Identity: FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA – CIF: G58302928 Post address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 Email.: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why do we process your personal data? The purpose of the processing is to send you information on the Foundation and/or the Basilica of the Sagrada Familia, visits and activities, as well as commercial information on related products and services.
How long will personal data be kept? The data provided will be stored as long as the subject does not exercise their right to erasure.
What is the lawful basis for processing your personal data? The lawful basis for processing this personal data is consent from the data subject.
Which recipients will your personal data be shared with? The data may be transferred to data processors who offer sufficient guarantees of compliance with current legislation on the protection of personal data. There is no plan to disclose data in other manners, except as required by law.
What rights do you have when you give us your personal data? Anyone has the right obtain confirmation as to whether or not FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA is processing personal data that pertains to them. Data subjects have the right to access their personal data, and to request it be corrected if inexact or, when applicable, request it be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request limited processing of their data, in which case it will only be saved to exercise or defend in case of claims. In certain circumstances and for reasons associated with a specific situation, data subjects may oppose to the processing of their data. FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA will stop processing the data, except when there are legitimate overriding circumstances, or to exercise or defend against any possible claims. Given the right to portability, data subjects also have the right to obtain personal data pertaining to them in a machine-readable format and transfer it to another controller. How can you exercise your rights? In writing with a copy of valid photo ID sent to FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA, C/ Mallorca 401, 08013, Barcelona. Data subjects may also exercise their rights by email, with an official electronic signature, to dades@sagradafamilia.org.
How can you lodge a claim? If you feel your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency. |
App users
Detailed data protection information regarding the processing of data from people who uses our mobile app |
Who is responsible for processing your personal data? Identity: FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA – CIF: G58302928 Post address: C/ MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 Email.: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why do we process your personal data? The purpose of the treatment is to manage the acquisition via mobile app of the tickets to the Sagrada Familia.
How long will personal data be kept? The data provided will be kept as long as you do not exercise the right of erasure. In any case, the data will be kept for the years necessary to comply with legal obligations.
What is the lawful basis for processing your personal data? The lawful basis for processing this personal data is consent from the data subject.
Which recipients will your personal data be shared with? The data may be transferred to data processors who offer sufficient guarantees of compliance with current legislation on the protection of personal data. There is no plan to disclose data in other manners, except as required by law.
What rights do you have when you give us your personal data? Anyone has the right obtain confirmation as to whether or not FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA is processing personal data that pertains to them.
Data subjects have the right to access their personal data, and to request it be corrected if inexact or, when applicable, request it be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request limited processing of their data, in which case it will only be saved to exercise or defend in case of claims.
In certain circumstances and for reasons associated with a specific situation, data subjects may oppose to the processing of their data. FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA will stop processing the data, except when there are legitimate overriding circumstances, or to exercise or defend against any possible claims.
Given the right to portability, data subjects also have the right to obtain personal data pertaining to them in a machine-readable format and transfer it to another controller.
How can you exercise your rights? In writing with a copy of valid photo ID sent to FUNDACIÓ JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA, C/ Mallorca 401, 08013, Barcelona.
Data subjects may also exercise their rights by email, with an official electronic signature, to dades@sagradafamilia.org.
How can you lodge a claim? If you feel your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency. |
Social Action Fund
Detailed information on Data Protection related to data processing for the Social Action Fund |
Who is responsible for processing your data? Data controller: JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA FOUNDATION – CIF: G58302928 Post address: C/ DE MALLORCA, 401 – 08013 BARCELONA (BARCELONA) Phone number: (+34) 932 080 414 E-mail: dades@sagradafamilia.org Data Protection Officer: dpo@sagradafamilia.org
Why will we process your data? The purpose of processing your data is to answer your questions, process your application and conduct any business needed to review your application and award the corresponding grant or subsidy, if chosen, through any of the FOUNDATION grant calls. With your consent, we will process your data for the following purposes:
How long will we keep your data? We only keep your data as long as strictly necessary for the purpose it was collected, to comply with any of our legal obligations and to meet any responsibilities that may arise in carrying out the purpose the data was collected for.
What are the legal grounds for processing your data? The legal grounds for processing your data is your express consent.
Who will your data be disclosed to? The data provided through your participation in any of the calls may be disclosed to the competent public administrations, when provided by law and for the purposes given, and to the corresponding financial entities to process the financial side of the grant or subsidy. Your data may be disclosed to data processors. We only work with data processors that provide sufficient guarantees that they comply with current data protection regulations. Under no circumstances will your data be processed in a country that does not provide equivalent protection to that in Europe. If data processors outside the European Economic Area are hired, it will be done in accordance with chapter V of the General Data Protection Regulation. No other disclosure of data to third parties is anticipated, except when required by law.
What rights do I have when I give you my data? Data subjects have the right to access their personal data, request the correction of inaccurate data or, if applicable, request the erasure of data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In some circumstances, data subjects may also limit the processing of their details, in which case we will only retain the information required to exercise or defend claims. If you believe your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency (www.aepd.es). When the legal basis of the processing is consent, as in this case, the data subject has the right to revoke consent at any time. However, revoking consent is not retroactive. Therefore, it doesn’t affect any consent-based processing carried out prior to it being revoked.
How can I exercise my rights? In writing with a copy of valid photo ID sent to JUNTA CONSTRUCTORA DEL TEMPLE EXPIATORI DE LA SAGRADA FAMÍLIA FOUNDATION, C/ de Mallorca 401, 08013, Barcelona. You may also exercise your rights by email, with an official e-signature, contacting dades@sagradafamilia.org.
What options are there for lodging a claim? If you believe your rights have not been duly attended, you have the right to lodge a claim with the Spanish Data Protection Agency. |