Rules and regulations - Sagrada Família

At the entrance, visitors will have their bags, rucksacks, luggage, professional photography and video equipment and personal items checked.

If any dangerous items are found, they may be confiscated and returned when the visitor leaves the premises or handed over to security or law enforcement, depending on the circumstances, or the visitor may be denied access to the Temple.

Visitors may not enter with narcotics or beverages from outside the grounds.

The right to enter and remain on the Basilica grounds is subject to possession of a valid ticket, which visitors must show to visitors services and/or security staff, or to any duly accredited Basilica staff, upon request.

The JUNTA CONSTRUCTORA reserves the right to modify tour itineraries or limit the spaces that can be visited at the Temple due to safety concerns, restoration works, maintenance, adverse weather or special events. These changes do not affect ticket prices or entitle visitors to any sort of claim.

Out of respect for other visitors and to preserve the contemplative setting appropriate of a church, visitors are asked not to raise their voices. Visitors must behave politely throughout their time on the premises, refraining from forming crowds or running while on the grounds.

Any sort of protest is strictly prohibited anywhere on the Basilica grounds. No smoking or eating is allowed on the premises. Drinking is only allowed outside the building.

Tripods may not be used for video or photos on the grounds, except by individuals or companies with prior accreditation from the Press Department. No photos or video recordings may be made for commercial, advertising or dissemination purposes without written authorisation in advance from the Foundation.

Visitors must respect, protect and foster the personal dignity, privacy and basic human rights of everyone they encounter during their visit.

For safety, no hats are allowed inside the nave or the museum except for religious, health or belief-related reasons.
Visitors may not enter barefoot.

As it is a Catholic church, visitors must dress appropriately, following these restrictions:

• No see-through clothing.
• Trousers and skirts must come down to at least mid-thigh.
• Visitors may not enter in swimwear.
• Visitors will not be allowed to enter wearing special clothing to celebrate any sort of festivities, nor with any decorations designed to distract or draw attention for artistic, religious, promotional or any other purposes.

Photo, video or sound-recording equipment is not allowed inside the Basilica. Except by media outlets with written authorisation in advance from the Press Department.

Visitors will not be allowed to enter with professional photo, video or sound-recording equipment to carry out photo and/or video sessions wearing special clothing to celebrate any sort of festivities, nor with any decorations designed to distract or draw attention for artistic, religious, promotional or any other purposes.

No photos, video and/or sound recordings may be made or broadcast from the Basilica for commercial, advertising or dissemination purposes without written authorisation in advance from the Foundation.

Before leaving the grounds, the audioguides and transmitter/receiver equipment must be returned in the same conditions they were received.

INDIVIDUALS. Individual visits are those done alone, with a partner, friends, family, etc., in a group of fewer than 10 people.

GROUPS. Any party with 10 people or more is considered a group. To manage group bookings, you must book in advance by email: reserves@ext.sagradafamilia.org.

Groups can have fewer than 10 people but will always be charged a minimum of 10 people.

All groups must be accompanied by an official guide accredited by the Government of Catalonia.

SCHOOLS. For students of any level. Schools can choose between the educational experience, as part of the Basilica educational programme, or the school tour with guide.

All groups must be accompanied by an official guide of the Government of Catalonia.

As a general rule, no ticket exchanges or returns are allowed.

You must request an exchange or refund at least 48 hours before the scheduled visit. Within 48 hours, you must provide official proof of why you can’t visit. Refunds or exchanges will only be given for unused tickets.

Tickets must be exchanged within 15 days of the originally scheduled visit to the Temple, as shown on the original ticket.

Requests for exchanges must be handled via email to customer@ext.sagradafamilia.org. Nevertheless, the request shall be subject to ticket availability.

See the full refund policy here.

Check the general terms and conditions for online ticket purchases here.